A legal disclaimer
FemVital partners with reputable carriers to deliver your orders but cannot guarantee precise delivery dates or times. Delivery times are estimates and may be affected by factors outside our control, such as weather, courier delays or strikes. Customers are responsible for providing accurate delivery information. FemVital is not liable for delays, losses or damages resulting from incorrect addresses or unforeseen shipping disruptions.
Shipping policy – the basics
- Orders are processed and dispatched within 1-3 business days after payment confirmation.
- You will receive a tracking number after dispatch to monitor your parcel.
- Please provide a complete and accurate delivery address. We are not responsible for parcels lost or delayed due to incorrect or incomplete address information.
- If your parcel is lost or damaged in transit, contact us immediately for assistance.
UK delivery
- UK delivery is free.
- UK orders are sent from the UK with trusted UK couriers and typically arrive within 2-5 business days.
- Any applicable taxes are included in the purchase price.
EU delivery
- EU orders are sent from the Netherlands, so there are no customs or import charges for customers in EU countries.
- Any shipping cost for EU delivery is shown at checkout before you pay.
- Delivery times vary by country. Your tracking number will show the expected delivery date.